Yes. Every item is sourced from the brand or from its authorized retail partners and arrives with the brand's own packaging and tags. Brand names on the site identify the products; Fiore is an independent retailer and is not affiliated with the brands.
Orders dispatch within 2 business days. Standard delivery takes 3–5 business days and express takes 2–3 business days. You receive a tracking link by email at dispatch.
By Tuesday, December 15 with standard delivery, or Thursday, December 17 with express. The notice at the top of the store follows the same dates.
Standard delivery is free on orders over $400. Below that, and for express, the cost is shown at checkout before you pay.
No duties: prices include any import duties for delivery within the United States. State sales tax is calculated at checkout from your delivery address and shown before you pay.
Yes, within 30 days of delivery, free within the United States, as long as it is unworn, with tags and original packaging. A few categories are excluded for hygiene reasons; see the returns page.
Within 14 days of the return arriving, to the original payment method. The original delivery charge is not refunded unless the return is our fault.
Return the item and place a new order; the new order ships right away instead of waiting for the return to arrive.
Product pages show the brand's size scale (IT, EU, FR or UK, depending on the house) with the US equivalent. If you are between sizes, write support@fioreofc.com with the product and the size you usually wear in that brand.
Payment is charged in US dollars when the order is placed. The methods accepted are shown at checkout. Fiore never sees or stores your full card number.
Write support@fioreofc.com as soon as possible. Changes and cancellations are possible until the order is dispatched; after that, use the returns process.
Not at the moment. We deliver to the 48 contiguous states; for Alaska, Hawaii, PO boxes and military addresses, write first.
Each color is its own product page, with its own photos and sizes, so what you see is exactly what arrives.