Every order is dispatched within 2 business days of being placed. Standard delivery takes 3–5 business days and is free on orders over $400. Express delivery takes 2–3 business days; the cost is shown at checkout before you pay.
We deliver to the 48 contiguous states. For Alaska, Hawaii, PO boxes and military addresses, write support@fioreofc.com before ordering and we confirm whether we can deliver.
| Method | Transit | Order by (for Christmas delivery) |
|---|---|---|
| Standard | 3–5 business days | Tuesday, December 15 |
| Express | 2–3 business days | Thursday, December 17 |
Order by Tuesday, December 15 with standard delivery, or by Thursday, December 17 with express, to receive it by Wednesday, December 23. The notice at the top of the store follows the same dates; once a window closes we stop promising the date and say so.
Prices are in US dollars and include any import duties for delivery within the United States, so there is nothing further to pay when the parcel arrives. State sales tax is calculated at checkout from the delivery address and shown before you pay.
You receive a tracking link by email as soon as the order is dispatched. The first scan can take up to 48 hours to appear. If tracking has not moved for more than 3 business days, write support@fioreofc.com with your order number and we take it up with the carrier.
Orders above a value set by the carrier may require a signature. If nobody is available, the carrier leaves a card or holds the parcel at a local point for collection.
Write to support@fioreofc.com as soon as possible after ordering. We can change the address until the order is dispatched; after that, changes depend on what the carrier allows.